Questions & Answers

Subscription
How do I convert my trial subscription to a paid subscription?

When you are logged in, you can go to the My account page via My environment. With the details of your subscription there is a link Convert subscription. You can then choose a paid plan.

When your trial subscription has expired, you will receive a notification with login. You can also convert your subscription via this notification. If this does not work, please contact us via klantenservice@nen.nl.

My (trial)subscription has expired. Have my created questionnaires and results been deleted?

No. When you convert your subscription to a paid subscription, you can view all information again.